COVID-19 Information for Travelers

Updated October 19, 2020

This is a rapidly changing situation, with developments in the COVID-19 coronavirus pandemic changing hour by hour.

Our Service Centers reopened on June 1. We hold the health and safety of our AAA members and employees in the highest regard.  Face coverings are required in our Oregon and Boise Service Centers to comply with state, county and/or city mandates. We ask that you please maintain social distancing. We can also assist you with  member services by phone, email and online.

We’ve been able to deliver our best-in-class roadside assistance throughout the coronavirus pandemic and will continue to do so. Rest assured that we will be there when you need us.

You can find contact information for all AAA Service Centers here:

AAA Locations

Or call us at 1-800-444-8091

For roadside assistance, call 1-800-AAA-HELP.

You can also follow us on Facebook and Twitter.

AAA is closely monitoring the rapidly evolving COVID-19 situation. We remain in close contact with our travel partners and our travel counselors remain available to assist members with any questions or necessary travel changes.

HELPFUL LINKS

www.AAA.com/Covidmap AAA has developed an interactive map with details on COVID-19 travel restrictions. Just click on the destination you’d like to visit for the latest information.

The Centers for Disease Control and Prevention has the latest public health and safety information from the CDC https://www.cdc.gov/coronavirus

Find the latest CDC information on travel and travel health notices here:  https://wwwnc.cdc.gov/travel/notices

Here are links to the health departments of all U.S. states and territories: https://www.cdc.gov/publichealthgateway/healthdirectories/healthdepartments.html

U.S. Department of State https://www.state.gov/coronavirus/

Coronavirus (COVID-19) Task Force at the White House https://www.coronavirus.gov/

USA.gov landing page that’s cataloging all U.S. government activities related to coronavirus https://www.usa.gov/coronavirus (Español: https://www.usa.gov/espanol/coronavirus)

Oregon Coronavirus Information and Resources https://govstatus.egov.com/or-covid-19

Idaho Coronavirus Information and Resources https://coronavirus.idaho.gov/

Oregon Health Authority,

Washington State Department of Health

Idaho Department of Health and Welfare

SHOULD I TRAVEL?

Traveling is very different this year due to the coronavirus pandemic. Many domestic and international travel restrictions remain in place.

The great American road trip is the most popular way to travel. A whopping 97 percent of travelers are choosing to drive to their destinations, according to a recent AAA survey.

AAA has tips and advice for travelers during the coronavirus pandemic.

The bottom line is traveling will take more planning. Book your lodging and activities in advance, and plan your stops for food, gasoline and EV charging. Many national parks and attractions are limiting capacity so it’s best to make arrangements for these in advance.

  • Check in advance on travel restrictions for each destination you plan to visit. Many states, counties, cities and countries still have travel restrictions in place. AAA has developed an interactive TripTik map with COVID-19 travel restrictions. Just click on the destination you’d like to visit for the latest information. AAA’s US & Canada COVID-19 Travel Restrictions Map at TripTik.AAA.com. (visit AAA.com/covidmap)
  • Book your lodging, camping and rental car in advance. Many providers are limiting the number of guests and/or allowing more time between guests, so availabilities will likely be reduced.
  • Ask about any restrictions or changes to the check-in process. Many properties have reduced face-to-face interactions with guests.
  • Check on the cleaning standards. Many hotels, campgrounds, parks and rental car companies offer enhanced cleaning policies. For extra confidence, look for Diamond hotels that display a AAA Inspector’s Best Of Housekeeping badge. Oregon has 181 properties from Albany to Yachats that are honored. Here’s the complete list of Oregon properties.
  • When you check into your room, wipe down commonly touched surfaces with disinfectant. Pay special attention to light switches, door knobs, faucets, refrigerator handles, and remote controls.
  • Check with any museums, parks, attractions, etc. you want to visit and consider purchasing tickets in advance. Many will have reduced operating hours and limit the number of visitors at a time. Many also require face masks.
  • Bring snacks, beverages and non-perishable foods with you. Grocery stores and restaurants may have limited hours. Check to see if restaurants are open, and if they offer dine-in service, take-out and/or delivery. Pack picnic supplies and look for scenic stops where you can enjoy the outdoors while social distancing.
  • Pack hygiene, cleaning and disinfecting products such as face masks, hand sanitizer, soap, wipes, sprays, paper towels, tissues, toilet paper, gloves, etc. as these items may be difficult to purchase while you’re on the road.
  • Pay with a credit card instead of cash and use a wipe or sanitizing spray to disinfect your credit card before putting it away.
  • Take all necessary travel documentation, including health insurance cards.
  • Consider working with a travel professional to help plan your trip. They can help you sort through all of the pandemic-related restrictions and help you get the biggest bang for your vacation dollars.
  • Get your car road-trip ready. Breakdowns are always a hassle, and you don’t want to be stranded during the coronavirus pandemic. Find a trusted mechanic nearby at AAA.com/repair.

For those hoping to plan a trip in the West this year, here are links to COVID-19 travel information for each state:

For more information and to get started planning a future trip, visit AAA.com/Travel. AAA advises that the decision to travel is a personal one that must be made by the individual.

TRAVEL ADVISORIES AND RESTRICTIONS

AAA has developed an interactive map with details on COVID-19 travel restrictions. Just click on the destination you’d like to visit for the latest information.

AAA.com/covidmap

Global Health Advisory:  As of August 6, the Department of State lifted its Global Level 4 Health Advisory which had advised U.S. citizens to avoid all international travel due to the global impact of COVID-19. The Department of State is returning to its previous system of country-specific travel advisories.

https://travel.state.gov/content/travel/en/traveladvisories/ea/covid-19-information.html

The State Department advised against travel to more than 50 countries designated by level 4, “do not travel” advisories. Those include countries with a high number of coronavirus cases, such as Brazil, India and Russia in addition to countries where there are other safety concerns.  The department urges citizens to “reconsider travel” to many more countries with level 3 alerts.

 

https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html/

The State Department warns of challenges to any international travel at this time, including mandatory quarantines, travel restrictions, and closed borders. Foreign governments may implement restrictions with little notice, even in destinations that were previously low risk. If you choose to travel internationally, your trip may be severely disrupted, and it may be difficult to arrange travel back to the United States.

 

The border between Canada and the U.S. is closed to non-essential travel.  The U.S.-Mexico border is closed to nonessential travel. this action does not prevent U.S. citizens from returning home. These closures do not include those needing to cross the borders at legal ports of entry for: commerce, trade, education, first-responders, medical or health reasons. The closures have been extended through at least October 21, 2020.

U.S. travelers continue to be allowed to fly into some popular areas of Mexico without any mandated quarantine or testing, but are subject to health and temperature screenings at airports and are required to adhere to local health and safety measures.

Restrictions for Americans visiting Alaska via Canada. The Canada Border Services Agency is cracking down on Americans traveling to Alaska overland.   The agency wants to shut a loophole which has seen Americans caught sightseeing and hiking in Canada after telling border agents they were headed to Alaska.   Alaska-bound travelers may now only enter at five border crossing points – Abbotsford-Huntingdon (British Columbia), Kingsgate (British Columbia), Osoyoos (British Columbia), Coutts (Alberta), and North Portal (Saskatchewan).  They will be given sufficient time to make the journey with rest stops but must take the most direct route without side trips.  They are expressly banned from entering national parks, leisure and tourism locations.

https://mx.usembassy.gov/travel-restrictions-fact-sheet/

https://www.dhs.gov/news/2020/06/16/acting-secretary-wolf-s-statement-extension-non-essential-travel-restrictions-canada

Canada has extended its large cruise ship ban through Oct. 31.  It bans cruise ships in Canadian waters that accommodate more than 100 guests overnight.

Travel to and from other countries is limited due to COVID-19. Find the latest information here:

https://travel.state.gov/content/travel.html

https://www.cdc.gov/coronavirus/2019-ncov/travelers/travel-in-the-us.html

U.S. Citizens Travelling to Europe

As of July 1, the European Union will allow visitors from 15 countries it says have controlled the spread of coronavirus. Tourists from the U.S. will not yet be allowed.

The countries are Algeria, Australia, Canada, Georgia, Japan, Montenegro, Morocco, New Zealand, Rwanda, Serbia, South Korea, Thailand, Tunisia and Uruguay. China has also been provisionally approved, if China allows visitors from the EU to visit China.

The U.S., Brazil, Russia, and Turkey are among countries not approved. The EU will review the list of approved countries every two weeks.

https://www.consilium.europa.eu/en/press/press-releases/2020/06/30/council-agrees-to-start-lifting-travel-restrictions-for-residents-of-some-third-countries/

https://ec.europa.eu/info/live-work-travel-eu/health/coronavirus-response/travel-and-transportation-during-coronavirus-pandemic/travel-and-eu-during-pandemic_en

U.S. Citizens Travelling to the United Kingdom

As of June 8, those entering the United Kingdom must self-isolate for 14 days. The measure will be reviewed by the government every three weeks.  After arriving in the UK, travelers will be asked to go straight to the place where they will self-isolate for 14 days.  The only reasons they will be allowed to leave quarantine is for urgent medical attention, support from social services, food and medicine if they cannot be delivered, a funeral of a close relative or an emergency.

https://www.gov.uk/uk-border-control

U.S. Citizens traveling to The Bahamas

As of July 22, Americans on commercial international flights will be banned from entering the Bahamas due to surging cases of COVID-19 in the U.S..  The Bahamas reopened to international travelers on July 1 but is rolling back access for Americans. U.S. citizens arriving to the Bahamas on private jets or private vessels will still be allowed to enter the country.

https://www.bahamas.com/tourism-reopening

U.S. Citizens Returning from Brazil

U.S. citizens and legal permanent residents will be permitted to return from Brazil. The Department of Homeland Security has issued instructions requiring U.S. passengers who have been in Brazil to travel through select airports where the U.S. Government has implemented enhanced screening procedures.

U.S. Citizens Returning from Europe

U.S. citizens and legal permanent residents will be permitted to return from the United KingdomIreland, and the European Schengen area. The Department of Homeland Security has issued instructions requiring U.S. passengers that have been in the United Kingdom, Ireland and the Schengen area to travel through select airports where the U.S. Government has implemented enhanced screening procedures.

U.S. Citizens Returning from China

Any U.S. citizen returning to the United States who has been in China in the previous 14 days may be subject to up to 14 days of quarantine.

AIRLINES WAIVE CHANGE FEES:

United Airlines announced on Aug. 31 that the airline is permanently getting rid of its $200 change fees for most economy and premium cabin tickets for travel within the United States. This includes Alaska, Hawaii, Puerto Rico and the U.S. Virgin Islands. For all other destinations, change fees are waived through December 31, 2020.

American Airlines and Delta Air Lines also announced similar policies after the announcement from United.

However, this doesn’t mean you can get a refund if you decide not to go, or that you won’t have to pay the difference in fare if you change to a more expensive flight. It’s very important to read the fine print, and know what you can change or cancel.

FACE COVERINGS/MASKS:

Face coverings or masks are required at a growing number of locations.

Many international and U.S. airports, including Portland International Airport, require  face coverings for everyone at the airport. At PDX, children under the age of 2 and people with medical conditions that prevent wearing a face covering are exempt from this new rule. This policy includes the use of a face covering anywhere inside the terminal, including the pedestrian tunnels and the rental car center.

https://flypdx.com/covid-19

Many airlines require crew members and passengers to wear face coverings during travel. These airlines include American Airlines, Delta Air Lines, Frontier, JetBlue Airways, Southwest  and United Airlines. Air Canada also requires face coverings.

The U.S. Transportation Security Administration (TSA) has also announced that its officers will be required to wear facial coverings at airport security screening checkpoints.

As of April 2, the Centers for Disease Control recommend that everyone wear face masks when out in public to help prevent the spread of COVID-19. We should not be wearing medical masks as those are desperately needed by healthcare workers. Rather, we should wear cloth face coverings made out of bandanas, scarves, or homemade with fabric. Masks can provide some protection in places where social distancing of six feet between people can be difficult, such as in grocery stores and pharmacies.

https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/cloth-face-cover.html

NEWS FOR TRAVELERS:

Oregon and Idaho State Parks

Hawaii

Real ID

Travel Insurance

Impacts on Destinations and Travel Providers

Oregon State Parks

Some Oregon parks are now open to limited daytime use. Camping will resume at some parks on a limited basis on June 9. Check the Park Status Map for information. More parks are opening throughout the week—check back regularly.

Read the full press release on limited day-use operations  and resuming camping on a limited basis at some parks.

Idaho’s 30 State Parks welcomed campers back on May 30, in keeping with Gov. Brad Little’s Idaho Rebounds Plan and the progress made containing the COVID-19 outbreak.

https://parksandrecreation.idaho.gov/use-parks-stay-safe

Hawaii

Hawaii’s Pre-Travel Testing Program began Oct. 15. Pre-travel testing provides travelers with an alternative to the mandatory 14-day quarantine if they are tested for COVID-19 no earlier than 72 hours before their flight arrives with an FDA-approved test.

Travelers also will have their temperatures checked upon arrival and must fill out a travel and health form. Upon arrival in Hawaii, passengers unable to provide proof of an approved negative test will be required to go into quarantine for 14 days or until they can provide proof of negative test results.

The State of Hawaii’s new online Safe Travels program is mandatory for all travelers. This program collects the required health and travel information. Click here for FAQs and instructions.

However, the Big Island is opting out of the pre-travel testing program. Anyone traveling to the Big Island (including visitors from the mainland) will be required to quarantine for 14-days regardless of testing, and these restrictions are expected to remain in place until end of October.

Travelers to the State of Hawaii are encouraged to enter their information and trip details well in advance of their flight. Once their health information is entered 24 hours before departure, travelers receive a QR code via email. The QR code on their mobile device or printed on paper gets scanned by the airport screener upon arrival.

Travelers who do not take a test are subject to Hawaii’s mandatory 14-day quarantine for incoming travelers. The quarantine began on March 26.  Incoming travelers are required to self-quarantine in their home or another lodging for 14 days. Read the self-quarantine instructions here.

https://www.hawaiitourismauthority.org/covid-19-updates/

https://www.gohawaii.com/special-alerts-information

https://governor.hawaii.gov/newsroom/latest-news/hawaii-covid-19-joint-information-center-daily-news-digest-sept-16-2020/

https://governor.hawaii.gov/category/newsroom/press-releases/

https://governor.hawaii.gov/category/newsroom/latest-news/

Real ID

Americans now have an extra year to get Real ID. The federal government has extended the deadline for Real ID to Oct. 1, 2021. The original deadline had been October 1 of this year. As of Oct. 1, 2021, you will need a driver’s license that meets Real ID requirements in order to take a flight on a commercial airline.

https://www.dhs.gov/news/2020/03/26/acting-secretary-chad-wolf-statement-real-id-enforcement-deadline

AAA Travel continues to monitor the situation and is in regular contact with our travel partners. Many destinations, including countries, states and cities, and travel providers, including airlines, hotels, cruise lines and tour operators have adjusted their policies and altered itineraries  in response to the outbreak.

Cruise Lines and Tour Companies

The CDC has extended its No Sail Order for cruises through September 30, 2020.

https://www.cdc.gov/media/releases/2020/s0716-cruise-ship-no-sail-order.html

Most cruises are cancelled through October 2020.  The cancellations vary by cruise line and itinerary and are continuously updated.  Please ask your travel advisor for the latest information.

Tour Companies are beginning to operate several domestic itineraries.  Tour  packages to Europe are cancelled for the foreseeable future.  Please ask your travel advisor for the latest information.

Disney Properties

Disneyland Park and Disney California in Anaheim, CA closed March 14 and postponed plans to reopen on July 17 because state and local authorities have not yet given approval. The theme parks and hotels of Disneyland Resort remain closed.

The Downtown Disney District began a phased reopening on July 9.

https://disneyland.disney.go.com/travel-information/

Walt Disney World in Orlando, FL is welcoming guests.  The Magic Kingdom and Animal Kingdom opened on July 11, and Epcot and Disney’s Hollywood Studios will open on July 15. The theme parks closed March 16 and the hotels at Walt Disney World closed on March 20.

https://disneyworld.disney.go.com/travel-information/

A phased reopening of Disney Springs began on May 20. Following the guidance of government and health officials, a limited number of shopping and dining experiences that are owned by third-party operating participants will begin to open during this initial phase.

https://www.disneysprings.com/reopening/

Disney Cruise Line is cancelling all sailings through September 30, 2020. Disney Magic sailings are suspended through October 2, 2020.

https://disneycruise.disney.go.com/guest-services/advisory/

Disneyland Paris has announced a phased reopening of the resort as of July 15 starting with both theme parks, Disney’s Newport Bay Club hotel and Disney Village. Disneyland Paris had closed on March 14.

Universal Studios Hollywood closed on Saturday, March 14. Universal CityWalk is open on a limited basis. The theme Park remains temporarily closed.

https://www.universalstudioshollywood.com/web/en/us/Safety-and-Travel-Update

Universal Orlando Resort: Universal Studios Florida, Universal’s Islands of Adventure and Universal’s Volcano Bay started welcoming guests June 5. Universal CityWalk is open for limited operations.

Select property hotels opened June 2.  For hotel FAQs click here.

The reopening comes with stringent new health, safety and hygiene procedures in place. Everyone will need to follow CDC guidelines and the recommendations of health officials, and Universal Orlando’s policies. Face coverings are required and temperature checks are required upon arrival.

https://www.universalorlando.com/web/en/us/terms-of-service/operations-update

Should I cancel my trip?

f you have plans to travel in a few weeks, wait to cancel or change your plans. If you cancel out of fear of COVID-19, you may not receive a refund or credit for a future booking. If your travel provider cancels the trip, they will likely offer a voucher good for a future trip, or a refund.

Travel Insurance – Does it cover COVID-19 disruptions?

Coverage options can vary widely. If you purchased travel insurance before the coronavirus was recognized as an epidemic, your policy likely provides at least some level of protection. Customers who purchased “cancel anytime” or “cancel for any reason” insurance prior to February 3, when COVID-19 was recognized as an epidemic, or soon thereafter may be able to cancel their trip and receive reimbursement for a portion of their non-refundable travel deposits.

Travel insurance generally excludes epidemics and pandemics. If you have a trip already booked, check with your travel providers (cruise line, airline, hotel, etc.) to see what waivers they have put in place. If you are planning a trip, also check with travel providers to understand their coronavirus-related policies and connect with a travel agent. Depending on your situation, there could be some travel insurance options for your needs.

If you have purchased travel insurance, carefully review your policy.  As of February 3, 2020, both the CDC and the World Health Organization have recognized 2019 Novel Coronavirus as an Epidemic.  Many travel protection plans exclude losses caused directly or indirectly by an Epidemic.  Customers whose plan includes the Epidemic exclusion may still have coverage for a covered loss occurring on or prior to February 3, 2020. In addition,  Allianz Travel Insurance considers coronavirus a “known event” as of January 22, 2020.  Travel protection plans generally exclude losses caused by events that were known or foreseeable at the time of plan purchase.  Customers who purchased their plan prior to January 22, 2020 may still have coverage for a trip booked to China or other impacted areas.

COVID-19 Coronavirus Travel Updates from AAA

About AAA

AAA Oregon/Idaho provides more than 820,000 members with travel, insurance, financial and automotive-related services, and is an affiliate of AAA National, serving more than 60 million motorists in North America. Drivers can request roadside assistance, identify nearby gas prices, locate discounts, book a hotel or map a route via the AAA Mobile app. To join, visit AAA.com.