Updated January 21, 2021
This is a rapidly changing situation, with developments in the COVID-19 coronavirus pandemic changing hour by hour.
Our Service Centers reopened on June 1. We hold the health and safety of our AAA members and employees in the highest regard. Face coverings are required. We ask that you please maintain social distancing. We can also assist you with member services by phone, email and online.
We’ve been able to deliver our best-in-class roadside assistance throughout the coronavirus pandemic and will continue to do so. Rest assured that we will be there when you need us.
You can find contact information for all AAA Service Centers here:
Or call us at 1-800-444-8091
For roadside assistance, call 1-800-AAA-HELP.
AAA is closely monitoring the rapidly evolving COVID-19 situation. We remain in close contact with our travel partners and our travel counselors remain available to assist members with any questions or necessary travel changes.
www.AAA.com/Covidmap AAA has developed an interactive map with details on COVID-19 travel restrictions. Just click on the destination you’d like to visit for the latest information.
Find the latest CDC information on travel and travel health notices here: https://wwwnc.cdc.gov/travel/notices
Here are links to the health departments of all U.S. states and territories: https://www.cdc.gov/publichealthgateway/healthdirectories/healthdepartments.html
U.S. Department of State https://www.state.gov/coronavirus/
Coronavirus (COVID-19) Task Force at the White House https://www.coronavirus.gov/
Oregon Coronavirus Information and Resources https://govstatus.egov.com/or-covid-19
Idaho Coronavirus Information and Resources https://coronavirus.idaho.gov/
SHOULD I TRAVEL?
Traveling is very different now due to the coronavirus pandemic. Many domestic and international travel restrictions remain in place.
Health and government officials and the Centers for Disease Control and Prevention continue to advise that staying home is the best way to protect yourself and others from COVID-19.
For those who do make the personal decision to travel, the vast majority will go by car. Not surprisingly, the top destinations are those known for outdoor recreation and socially distanced activities as travelers hit the road during the coronavirus pandemic.
AAA urges travelers to exercise extreme caution and has tips and advice for travelers during the coronavirus pandemic. These tips play an important role in being a responsible traveler.
The bottom line is traveling will take more planning. Book your lodging and activities in advance, and plan your stops for food, gasoline and EV charging. Many national parks and attractions are limiting capacity so it’s best to make arrangements for these in advance.
- Heed all official warnings and remain vigilant while traveling. Refer to the latest updates from The Centers for Disease Control and Prevention (CDC) and U.S. Department of State to help decrease the spread of COVID-19. Check the CDC’s Covid-19 data tracker, municipal and state health departments and local news for updates on coronavirus cases and continue to do so while on the road.
- Check in advance on travel restrictions for each destination you plan to visit. Many states, counties, cities and countries still have travel restrictions in place. AAA has developed an interactive TripTik map with COVID-19 travel restrictions. Just click on the destination you’d like to visit for the latest information. AAA’s US & Canada COVID-19 Travel Restrictions Map at TripTik.AAA.com. (visit AAA.com/covidmap)
- Book your lodging, camping and rental car in advance. Many providers are limiting the number of guests and/or allowing more time between guests, so availabilities will likely be reduced.
- Prior to any stay, ask what precautions hotels, campgrounds and other lodging are taking to protect guests. Ask about social distancing protocols like capacity reductions in common spaces and hotel staff requirements to wear masks at all times. Ask about any restrictions or changes to the check-in process. Many properties have reduced face-to-face interactions with guests.
- Check on the cleaning standards. Many hotels, campgrounds, parks and rental car companies offer enhanced cleaning policies. For extra confidence, look for Diamond hotels that display a AAA Inspector’s Best Of Housekeeping badge. Oregon has 181 properties from Albany to Yachats that are honored. Here’s the complete list of Oregon properties.
- When you check into your room, wipe down commonly touched surfaces with disinfectant. Pay special attention to light switches, door knobs, faucets, refrigerator handles, and remote controls.
- Check with any museums, parks, attractions, etc. you want to visit and consider purchasing tickets in advance. Many will have reduced operating hours and limit the number of visitors at a time. Many also require face masks.
- Bring snacks, beverages and non-perishable foods with you. Grocery stores and restaurants may have limited hours. Check to see if restaurants are open, and if they offer dine-in service, take-out and/or delivery. Pack picnic supplies and look for scenic stops where you can enjoy the outdoors while social distancing.
- Pack hygiene, cleaning and disinfecting products such as face masks, hand sanitizer, soap, wipes, sprays, paper towels, tissues, toilet paper, gloves, etc. as these items may be difficult to purchase while you’re on the road.
- Pay with a credit card instead of cash and use a wipe or sanitizing spray to disinfect your credit card before putting it away.
- Take all necessary travel documentation, including health insurance cards.
- Consider working with a travel professional to help plan your trip. They can help you sort through all of the pandemic-related restrictions and help you get the biggest bang for your vacation dollars.
- Get your car road-trip ready. Breakdowns are always a hassle, and you don’t want to be stranded during the coronavirus pandemic. Find a trusted mechanic nearby at AAA.com/repair.
- If renting a car, ask about cleaning policies. Hertz, for example, has introduced Hertz Gold Standard Clean, an enhanced vehicle disinfectant and sanitization process. For extra peace mind, use disinfecting wipes to wipe down door handles, steering wheels, shifters and control panels. Hertz is also offering deals for road trippers this fall. Book four or more days at any Hertz neighborhood location and get one day free. Visit AAA.com/Hertz for more details.
- Get to the airport at least two hours before your flight. Getting through security may take longer now that some locations are checking passengers’ temperatures. Always maintain social distancing in security check lines and when boarding the plane. Consider bringing a refillable water bottle and snacks since airports and flights may have reduced meal and beverage service.
For those hoping to plan a trip in the West, here are links to COVID-19 travel information for each state:
For more information and to get started planning a future trip, visit AAA.com/Travel. AAA advises that the decision to travel is a personal one that must be made by the individual.
TRAVEL ADVISORIES AND RESTRICTIONS
AAA has developed an interactive map with details on COVID-19 travel restrictions. Just click on the destination you’d like to visit for the latest information.
CDC Requires All International Passengers, including U.S. Passengers, to have negative COVID test: The U.S. Centers for Disease Prevention and Control (CDC) announced that all travelers entering the U.S. from another country must present a negative COVID-19 test, or prove that they have recovered from COVID-19, before crossing U.S. borders. The order goes into effect January 26, 2021.
Effective December 28, 2020, all air passengers arriving to the U.S. from the United Kingdom must be tested no more than 3 days before their flight departs and to provide proof of the negative result to the airline before boarding the flight. This is due to the new variant of COVID-19 in the United Kingdom.
Global Health Advisory: As of August 6, the Department of State lifted its Global Level 4 Health Advisory which had advised U.S. citizens to avoid all international travel due to the global impact of COVID-19. The Department of State is returning to its previous system of country-specific travel advisories.
The State Department advised against travel to more than 50 countries designated by level 4, “do not travel” advisories. Those include countries with a high number of coronavirus cases, such as Brazil, India and Russia in addition to countries where there are other safety concerns. The department urges citizens to “reconsider travel” to many more countries with level 3 alerts.
The State Department warns of challenges to any international travel at this time, including mandatory quarantines, travel restrictions, and closed borders. Foreign governments may implement restrictions with little notice, even in destinations that were previously low risk. If you choose to travel internationally, your trip may be severely disrupted, and it may be difficult to arrange travel back to the United States.
The border between Canada and the U.S. is closed to non-essential travel. The U.S.-Mexico border is closed to nonessential travel. this action does not prevent U.S. citizens from returning home. These closures do not include those needing to cross the borders at legal ports of entry for: commerce, trade, education, first-responders, medical or health reasons. The closures have been extended through at least January 21, 2021.
The borders were first closed in March 2020 with extensions of the closures coming every month since then.
U.S. travelers continue to be allowed to fly into some popular areas of Mexico without any mandated quarantine or testing, but are subject to health and temperature screenings at airports and are required to adhere to local health and safety measures.
Restrictions for Americans visiting Alaska via Canada. The Canada Border Services Agency is cracking down on Americans traveling to Alaska overland. The agency wants to shut a loophole which has seen Americans caught sightseeing and hiking in Canada after telling border agents they were headed to Alaska. Alaska-bound travelers may now only enter at five border crossing points – Abbotsford-Huntingdon (British Columbia), Kingsgate (British Columbia), Osoyoos (British Columbia), Coutts (Alberta), and North Portal (Saskatchewan). They will be given sufficient time to make the journey with rest stops but must take the most direct route without side trips. They are expressly banned from entering national parks, leisure and tourism locations.
Canada has extended its large cruise ship ban through Feb. 28, 2021. It bans cruise ships in Canadian waters that accommodate more than 100 guests overnight.
Travel to and from other countries is limited due to COVID-19. Find the latest information here:
AIRLINES WAIVE CHANGE FEES:
Many airlines have waived change fees for flights; however, policies vary from airline to airline. This doesn’t mean you can get a refund if you decide not to go, or that you won’t have to pay the difference in fare if you change to a more expensive flight. It’s very important to read the fine print, and know what you can change or cancel.
Face coverings or masks are required at a growing number of locations.
Many international and U.S. airports, including Portland International Airport, require face coverings for everyone at the airport. At PDX, children under the age of 2 and people with medical conditions that prevent wearing a face covering are exempt from this new rule. This policy includes the use of a face covering anywhere inside the terminal, including the pedestrian tunnels and the rental car center.
Many airlines require crew members and passengers to wear face coverings during travel. These airlines include American Airlines, Delta Air Lines, Frontier, JetBlue Airways, Southwest and United Airlines. Air Canada also requires face coverings.
The U.S. Transportation Security Administration (TSA) has also announced that its officers will be required to wear facial coverings at airport security screening checkpoints.
As of April 2, the Centers for Disease Control recommend that everyone wear face masks when out in public to help prevent the spread of COVID-19. We should not be wearing medical masks as those are desperately needed by healthcare workers. Rather, we should wear cloth face coverings made out of bandanas, scarves, or homemade with fabric. Masks can provide some protection in places where social distancing of six feet between people can be difficult, such as in grocery stores and pharmacies.
NEWS FOR TRAVELERS:
Oregon State Parks
Some Oregon parks are now open to limited daytime use. Camping will resume at some parks on a limited basis on June 9. Check the Park Status Map for information. More parks are opening throughout the week—check back regularly.
Idaho’s 30 State Parks welcomed campers back on May 30, in keeping with Gov. Brad Little’s Idaho Rebounds Plan and the progress made containing the COVID-19 outbreak.
Hawaii’s Pre-Travel Testing Program began Oct. 15. Travelers must quarantine upon arrival, or be tested for COVID-19 before their flight arrives.
As of December 17, 2020, Hawaii has shortened the length of self-quarantine for arriving travelers from 14 to 10 days.
Hawaiian Airlines is now offering drive-through and walk up options for preflight COVID testing in San Francisco, Los Angeles, Las Vegas, Portland, OR; and Seattle. The nasal-swab test costs $90 per person.
Pre-travel testing provides travelers with an alternative to the mandatory day quarantine if they are tested for COVID-19 no earlier than 72 hours before their flight arrives with an FDA-approved test.
Effective November 24, 2020 – Anyone flying to Hawaii will be required to have a negative COVID-19 test result prior to their departure for the state. The policy change means that test results will not be accepted once a traveler arrives in Hawai‘i. Travelers who did not have a negative test result prior to departing for Hawaii, must self-quarantine without exception. Post-arrival testing and results will also not be accepted once a traveler has arrived in Hawaii.
As of Nov. 17, the State of Hawaii added new trusted partners for its domestic transpacific and inter-county pre-travel testing programs. For an updated list visit:
Travelers also will have their temperatures checked upon arrival and must fill out a travel and health form. Upon arrival in Hawaii, passengers unable to provide proof of an approved negative test will be required to go into quarantine for 14 days or until they can provide proof of negative test results.
Travelers to the State of Hawaii are encouraged to enter their information and trip details well in advance of their flight. Once their health information is entered 24 hours before departure, travelers receive a QR code via email. The QR code on their mobile device or printed on paper gets scanned by the airport screener upon arrival.
Travelers who do not take a test are subject to Hawaii’s mandatory 14-day quarantine for incoming travelers. The quarantine began on March 26. Incoming travelers are required to self-quarantine in their home or another lodging for 14 days. Read the self-quarantine instructions here.
Kauai 14-day quarantine
Kauai has temporarily opted out of the Safe Travels program. As of December 2, 2020, all travelers arriving on Kauai must quarantine for 14 days regardless of any pre-travels test result. This mandatory quarantine applies to all travelers from the mainland, interisland, residents and visitors. Residents are allowed to quarantine at home. And visitors have the option of staying at one of several Enhanced Movement Quarantine properties, also known as “Resort Bubbles.” Bubble Resorts allow guest to access the full property and utilize amenities, such as restaurants and pools. Approved bubble resorts include the following: Cliffs at Princeville, Hilton Garden Inn, Koa Kea, Kukuiula, and Timbers. For more information visit: https://www.kauai.gov/COVID-19
Find more info on Hawaii’s Safe Travels program at these links:
Americans now have an extra year to get Real ID. The federal government has extended the deadline for Real ID to Oct. 1, 2021. The original deadline had been October 1, 2020. As of Oct. 1, 2021, you will need a driver’s license that meets Real ID requirements in order to take a flight on a commercial airline.
AAA Travel continues to monitor the situation and is in regular contact with our travel partners. Many destinations, including countries, states and cities, and travel providers, including airlines, hotels, cruise lines and tour operators have adjusted their policies and altered itineraries in response to the outbreak.
Cruise Lines and Tour Companies
The CDC has provided updated guidance which allowed cruise ships to begin sailing in North America as of November 1. This is a phased approach with multiple conditions.
The return to cruising varies by cruise line and itinerary and are continuously updated. Please ask your travel advisor for the latest information.
Tour Companies are beginning to operate several domestic itineraries. Tour packages to Europe are cancelled for the foreseeable future. Please ask your travel advisor for the latest information.
Disneyland Park and Disney California in Anaheim, CA closed March 14 and postponed plans to reopen on July 17 because state and local authorities have not yet given approval. The theme parks and hotels of Disneyland Resort remain closed.
The Downtown Disney District began a phased reopening on July 9.
Walt Disney World in Orlando, FL is welcoming guests. The Magic Kingdom and Animal Kingdom opened on July 11, and Epcot and Disney’s Hollywood Studios opened on July 15, 2020. The theme parks closed March 16 and the hotels at Walt Disney World closed on March 20, 2020.
A phased reopening of Disney Springs began on May 20. Following the guidance of government and health officials, a limited number of shopping and dining experiences that are owned by third-party operating participants will begin to open during this initial phase.
Disney Cruise Line is cancelling all sailings through March 31, 2021.
Disneyland Paris has announced a phased reopening of the resort as of July 15 starting with both theme parks, Disney’s Newport Bay Club hotel and Disney Village. Disneyland Paris had closed on March 14.
Universal Studios Hollywood closed on Saturday, March 14. Universal CityWalk is open on a limited basis. The theme Park remains temporarily closed.
Universal Orlando Resort: Universal Studios Florida, Universal’s Islands of Adventure and Universal’s Volcano Bay started welcoming guests June 5. Universal CityWalk is open for limited operations.
Select property hotels opened June 2. For hotel FAQs click here.
The reopening comes with stringent new health, safety and hygiene procedures in place. Everyone will need to follow CDC guidelines and the recommendations of health officials, and Universal Orlando’s policies. Face coverings are required and temperature checks are required upon arrival.
Should I cancel my trip?
f you have plans to travel in a few weeks, wait to cancel or change your plans. If you cancel out of fear of COVID-19, you may not receive a refund or credit for a future booking. If your travel provider cancels the trip, they will likely offer a voucher good for a future trip, or a refund.
Travel Insurance – Does it cover COVID-19 disruptions?
Coverage options can vary widely. If you purchased travel insurance before the coronavirus was recognized as an epidemic, your policy likely provides at least some level of protection. Customers who purchased “cancel anytime” or “cancel for any reason” insurance prior to February 3, when COVID-19 was recognized as an epidemic, or soon thereafter may be able to cancel their trip and receive reimbursement for a portion of their non-refundable travel deposits.
Travel insurance generally excludes epidemics and pandemics. If you have a trip already booked, check with your travel providers (cruise line, airline, hotel, etc.) to see what waivers they have put in place. If you are planning a trip, also check with travel providers to understand their coronavirus-related policies and connect with a travel agent. Depending on your situation, there could be some travel insurance options for your needs.
If you have purchased travel insurance, carefully review your policy. As of February 3, 2020, both the CDC and the World Health Organization have recognized 2019 Novel Coronavirus as an Epidemic. Many travel protection plans exclude losses caused directly or indirectly by an Epidemic. Customers whose plan includes the Epidemic exclusion may still have coverage for a covered loss occurring on or prior to February 3, 2020. In addition, Allianz Travel Insurance considers coronavirus a “known event” as of January 22, 2020. Travel protection plans generally exclude losses caused by events that were known or foreseeable at the time of plan purchase. Customers who purchased their plan prior to January 22, 2020 may still have coverage for a trip booked to China or other impacted areas.
AAA Oregon/Idaho provides more than 840,000 members with travel, insurance, financial and automotive-related services, and is an affiliate of AAA National, serving more than 60 million motorists in North America. Drivers can request roadside assistance, identify nearby gas prices, locate discounts, book a hotel or map a route via the AAA Mobile app. To join, visit AAA.com.